Step 1: Login to the URL https://admin-lax.convoso.com/login using your Admin Credentials.
Step 2: From the Dashboard, click on (A) “Account” and select (B) “Users” from the drop down.
Step 3: Under Show Users, click (C) “Action button” and select (D) “Settings” from the drop down
Step 4: Click on (E) “Data Access Level Tab” and scroll down to “Campaign Access Level Section”
Step 5: In “Campaign Access Level”
- Select the Campaigns from (F) “Cannot Access Campaigns” box and select the directional button (G).
- Make sure that the Campaigns you wanted to include are in (H) “Can Access Campaigns”
- If you want to move ALL Campaigns, click on (I) ASSIGN ALL button
Note: If "No Restrictions" is checked, user is automatically assigned to all existing and future campaigns and no need to add them to the campaigns anymore.
Step 6: Scroll Down and click on “Apply Changes”
Step 7: When this Manager tries to listen to recordings, he will only see the list of recordings in the campaign he's assigned to.