New software tools can always be a little tricky for first time users...
We feel like we did a great job taking some very hi-tech functionality and wrapping it up in a way that it is easy to use. But just in case, we created this short tutorial to help you get started placing your first calls with your TalkNow Agent account.
Enjoy this brief 'Getting Started' tutorial to gain the basics of being a TalkNow Agent
We will show you how to:
- Navigating of your TalkNow Agent User Interface
- View Account Settings
- Manage Your Agent Status
- Switching Active Camapigns
- Locating and Creating Contacts
- Embedded Softphone Call Controls
- Self Help Resources