Log In to the URL https://admin.convoso.com/loginusing your Admin credentials.
From the Dashboard, click on Reports and select Call Logs from the drop down.
- Select the Start/ End Date
- Filter by: Queue and select the Queue/s inbound calls came in
- Add another filter by clicking on Add Filter
- Filter by: Status and select Call Abandoned in Queue
- Click on Search
- The results will be listed below