How to Configure your Campaigns Custom Caller ID
After you have setup a List Based / Area Code Caller ID, you will need to configure your campaign settings to be able to utilize the area code based calling feature. Follow the steps below on how to configure your campaign's Custom Caller ID.
- Log In to the URL https://admin.convoso.com using your Admin credentials.
- Click on the tab “Call Center” and then, “Campaigns.”
- Under Show Campaigns, click on Action button and select Settings
- Click to "General" Tab
- Set the Custom Caller ID as Area code based Caller ID from the drop down, and select the ACID that you have set up
- Go down to the bottom right and press Apply Changes to save the updated settings